Victoria Campbell, PT, DPT, IADN-cert
Victoria, owner of Total Balance Therapy, and co-owner of The Studio Crossville is a passionate and driven healthcare provider with a special interest in women's health physical therapy. After working for several years in a variety of physical therapy settings, she decided that she could best serve her patients in an environment that values one-on-one patient care and promotes wellness and fitness that extends beyond clinical practice.
Prior to clinical practice, Victoria graduated with honors from The University of Mississippi Medical Center with a Doctor of Physical Therapy degree in 2017 and was trained through Balanced Body in reformer Pilates in 2014. She completed her comprehensive Pilates training in 2021 under her mentor Jacy Miller. She has received post-doctorate clinical education in physical therapy for pelvic floor and obstetrics through the American Physical Therapy Association and is pursuing the Women’s Health Clinical Specialist board certification. Her background of ballet taught her discipline, creativity, and the importance of balance, both on and off the dance floor.
When she isn’t providing care to her patients and clients, Victoria can be found exploring Tennessee with her husband Russell, owner of Campbell Pest Solutions, and daughters Alaina and Aubrey and son Sullivan, playing with the family animals Greta, Biscuit, Samantha, and Midnight, or riding her horses, George, Rio, and Tennessee.
Jill Howson, MS, PT, TPI-certified
Jill graduated in 1996 from the University of Montana with a Bachelor of Arts in Psychology and in 1998 from the University of Montana Master of Science in Physical Therapy. She worked for 26 years in her passion of outpatient orthopedics and sports medicine, ran a post-operative floor of a large community hospital, and assisted in the development of the first Total Joint Center for Replacement. She has many years of post-graduate education in youth sports medicine and developed a passion for working with youth athletes. Jill strongly believes in patient education, finding the underlying cause of her patients' dysfunction, and empowering her patients to help themselves in leading a more active lifestyle and getting back to the things they love. Jill is a Titleist Performance Institute - certified therapist and is excited to bring skilled injury prevention and body-swing connection training to the Crossville community.
Jill and her husband Jake relocated to TN from VA in 2024, and she is a proud mom of 2 sons Cole (attending Auburn University) and Bo (attending The University of Tennessee) and 3 dogs, Rooney, Mara, and Griz. She has a love for watching the boys play rugby and ice hockey, the outdoors, and cheering on her favorite sports teams. She is currently training her Canine Good Citizen Leonberger for community therapy work and is excited to find her home at Total Balance Therapy to bring one-on-one quality time back in healthcare.
Nikki Kesterson, PTA
Nikki was born and raised in Crossville, TN and graduated from CCHS. She received her college education from Roane State Community College and East Tennessee State University with an Associate of Science degree and has been a licensed Physical Therapy Assistant since 2010. With more than 6 years in outpatient therapy and 5 years in home health, acute care and skilled nursing care settings, she has gained knowledge and practice with a variety of patient populations. She continues to expand her knowledge in women’s health, pelvic floor, prenatal and postpartum care with specialty training through the American Physical Therapy Association in pelvic floor and obstetrics physical therapy. Additionally, she has completed education in Nutritional Coaching with National Academy of Sports Medicine and Birth Doula Training through Blissful Birthing in Franklin, TN and provides prenatal, labor & delivery, and postpartum support through Arise Wellness & Doula Services. Her next goals include continued training in hormone changes, manual prenatal rejuvenation, endometriosis management, and she has a growing interest in all integrative health approaches.
When not at work, Nikki loves spending time with her husband and 2 sons, whether it’s at a gospel singing or ball park. “Their Joy is my joy.” She also loves flower gardening and watching how such a small seed can grow into such a beautiful blessing.
Christy Sutton, PTA, TPI-certified
Christy graduated from Roane State Community College with an Associate's degree in physical therapy. Licensed in 2005, Christy has over 17 years of experience focused in geriatrics and skilled nursing rehab where she has treated a variety of patients ranging from orthopedic aftercare to generalized weakness and balanced deficits.
In 2022, Christy joined the Total Balance team to expand her knowledge in outpatient therapy. She has completed the first level of pelvic floor physical therapy through the American Physical Therapy Association and is a Titleist Performance Institute - certified therapist for the Return to Golf program to better serve her clients and community.
When not at work, Christy and her husband Cliff will most likely be found cheering on their daughters Olivia and Aubrey, who are involved in multiple school sports. Christy also enjoys hiking, reading, and live music events, especially the Avett Brothers.
Jessi Cagle, PTA
Jessi is a Crossville local and graduated from Roane State Community College at Oak Ridge in 2014. She has been practicing locally since graduation, mostly in outpatient physical therapy. She got her 200 hour yoga teacher training with Rebecca Dennis in 2018 in order to have yoga as another tool in her belt for clinical care. She opened Shine Yoga and Health in 2020, which has joined The Studio Crossville.
Allyna Smith, OTD, OTR/L
Allyna is a Crossville local and graduated from University of Tennessee at Chattanooga in 2023 with her degree as Doctor of Occupational Therapy. Upon graduation, she began pursuing her passion of bringing OT to her home town with speciality practice in pelvic floor therapy and postpartum mental health care. She has received post-doctoral pelvic floor therapy education through Herman & Wallace Pelvic Rehabilitation Institute and continues to advance her speciality practice. She is most excited to bring new services to the Total Balance Therapy team and provide holistic services to our community.
At home, she spends time with her husband Cade and Goldendoodle Ruby Lou. She is a coffee enthusiast, loves the cooking channel, looks forward to time with family and friends.
Tyler Richardson
Patient Accounts Manager
Tyler is originally from Mcloud, Oklahoma and moved to Crossville in 2016. Following high school graduation, he completed vocational school at the University of Oklahoma as a certified CNC machinist, but ultimately found work in the medical field in 2015. He loves working with medical practitioners, as he feels that is he making a difference in someone’s life, even from behind the desk.
When not at work, Tyler spends time with his dog Polly or plays and umpires lots and lots of softball. He loves to travel, cook, hike, and attend concerts, and his secret hobby is finding local coffee shops while traveling to new towns.
Haley Kett
office manager
Haley is originally from Jackson, MS. She moved to Crossville 5 years ago to be closer to her parents. She has been in the insurance sales world for 6 years and is excited to step into the medical world. She has had numerous management roles and specializes in system and processes. She loves making things run smoothly for a business and is always looking for ways to better the customer experience.
When Haley is not at work she loves spending time with her husband and two dogs. She enjoys a good book, hiking around Tennessee, and exploring new places. She also loves watching her alma mater, Mississippi State (Go Dawgs), play football!
Miranda daniels
office administrator
Miranda was born and raised in Jamestown, TN. She has 10 years of experience as Medical Secretary with 5 years of work in the local emergency room. She and her husband Richard love to travel and cook, and she is 100% indoorsy!
Lindsay Baker
Billing Manager
Lindsay has lived in Crossville since she was 5 years old and has been doing medical billing since 2015. She loves working behind the scenes but appreciates the opportunity to come into the clinic and put a face to the names.
She does many things in her free time, including farming with her husband Dale and teaching barre classes during the week. Her girls Sophia and Sadie keep her busy with goat shows, basketball, and tennis. When she has a minute to herself, she loves to sit down and read a good book.